Natural Cut Stone Ltd offers retail customers 25 per cent deposit with signed purchase order balance to be paid with cleared funds on completion, or payment in full with signed order when an order is placed. For our company clients that wish to trade regularly with us, we offer first time order payment by pro-forma. Simply supply your company details and we will create a trading account for you that will give you a discount off your invoice, if paid in full within the same month you place your order, or full net-price on 30-days, all plus VAT at the current rate.
All goods are sold 'ex works' unless otherwise stated. The risk in the goods passes to the customer when either the goods are dispatched from Natural Cut Stones Ltd's premises, or the goods are stored by the company for later call off. If the goods are uplifted (i.e. the customer arranges transportation) Natural Cut Stone Ltd accepts no responsibility for any damage, shortage or loss in transit.
Claims for any damage, shortage or loss in transit should be made on the carrier and any conditions imposed by the carrier in relation to claims for damage, shortage or loss in transit should be complied with. The risk in manually lifting some items ordered falls to the customer to use the current 'Health & Safety' guidelines on one man lift's on loading and unloading.
If Natural Cut Stone Ltd arranges or undertakes the carriage, freight insurance and any other transport costs beyond the point of delivery, such costs shall be charged to the customer's account and shall not affect the provisions of the contract as to the passing of risk.
The goods remain the property of Natural Cut Stone Ltd until paid for in full, and Natural Cut Stone Ltd reserves the right to charge interest on overdue accounts at the rate of three per cent per annum above RBS Bank base rate. No invoice will be accepted into Natural Cut Stone Ltd for payment of goods supplied without a signed copy of the purchase order.
Any changes to sizes on an order once we have started to cut will be re-priced and may cost the customer more, so please try to give Natural Cut Stone the correct sizes at the first opportunity. Natural Cut Stone Ltd can hold finished orders in our Claverton stock yard for customers that need to call off over a longer period of time, we will not charge for this service, but expect all items to be invoiced as soon they are produced.
It is strongly recommended that customers request physical samples of stone freely available from any range before placing orders. The customer is responsible for ensuring that the goods are suitable for their intended purpose and no warranty condition or representation is given by Natural Cut Stone Ltd as to the fitness of the goods for any particular purpose unless otherwise agreed.
The goods are sold on the understanding that they are of natural stone, which is subject to natural formation characteristics, variation in colour, texture and markings and are all part of the natural make-up and appeal of natural stone. While Natural Cut Stone Ltd pride themselves on the quality of the stone and workmanship, every effort is made to match the individual components for colour and texture, but customers must be aware that some unavoidable variations may occur in the stone and are normal features that are out of Natural Cut Stone Ltd's control.
Such variations that may occur are confined within stringent tolerances and are a feature of the stone, not a defect. It is these subtle variations and markings which help to give natural stone its special appeal, and which will make customer's orders truly unique. Only genuine natural products offer this wonderful, yet subtle variety.
Any drawings, designs and plans prepared by Natural Cut Stone Ltd at the customer's request are provided for the purposes of calculating the measurements and quantities of goods required and for the purposes of illustration only.
It will be the customer's duty to check the measurements and quantities shown in the drawings, designs, plans and estimates against the physical location, where installation or fixing is to take place, and to ensure that the same are accurate in all respects. Natural Cut Stone Ltd. shall hold no liability for any inaccuracies in such documents or losses arising from the same if the customer has failed to carry out those checks and not let us know.